Prospective clients search for attorneys at 9pm on a bad day. CLETUS answers intake questions, screens for practice-area fit, and books consultations — without ever giving legal advice or creating attorney-client confusion.
14-day free trial · No credit card · From $29.95/mo
CLETUS is trained on your specific law firm. Here's the kind of law firms-specific questions it handles on chat and phone — 24/7.
Most people deciding to hire a lawyer are deciding at night after a stressful day. They call 4-6 firms. The one that answers first — and with real information, not a generic voicemail — wins the case. CLETUS is that first-answer advantage.
A meaningful fraction of inbound inquiries aren't a fit — wrong practice area, wrong jurisdiction, conflict issues, or the matter isn't something you take on. CLETUS screens for fit based on rules you configure, so your intake coordinator only handles genuine prospects.
Fees, contingency, practice areas, consultation process, languages spoken, service area. These are asked 20 times a week. CLETUS answers them instantly — including on your website chat, before the prospect ever picks up the phone.
How This Plays Out
Imagine a typical 3-attorney personal injury firm. Website gets 200+ visitors/week; 40-60 call or submit forms. Of those, maybe 20 are genuine qualified leads — the rest are wrong practice area, conflicts, or matters the firm doesn't take. CLETUS handles the intake triage on chat and phone, asks the 6-8 qualifying questions your intake coordinator would ask, and books qualified prospects into the attorney's consultation calendar. Your intake coordinator stops spending time on calls that don't fit.
Law firms get heavy volume on both channels and have high lifetime value per case — capturing leads correctly matters. Bundle Pro gives you higher call/chat capacity, emergency detection, and better integration options. Solo practitioners can start on Bundle Basic at $69.95/mo; larger firms should consider Bundle Business.
Bundle Pro — $139.95/mo
14-day free trial · No credit card · Cancel anytime
14-day free trial. Setup in under an hour. No credit card required.
Comparing options?
Many firms use Ruby Receptionists at $235-640+/mo for message-taking. See how CLETUS Voice books consultations instead — for $49.95/mo.
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